Career Opportunities at Shumsky

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Shumsky is a part of  Boost Engagement LLC  which has recently been recognized as one of the Top 50 Fastest Growing Women-Led Businesses in the world. Check out the great career opportunities available with Shumsky and Boost Engagement LLC today!

Current Openings

Jr. SEM Specialist

Boost Engagement, LLC is comprised of Shumsky Promotional and Boost Rewards and is recognized as one of the fastest growing women-led businesses by the Women’s Presidents Organization.  We have been featured in multiple publications:  B2B, Dayton Business Journal, and Loyalty 360, among others.

We have an exciting opportunity for a Jr. SEM Specialist, to join our team and help grow our business!  The successful candidate will be responsible for SEM/PPC/SEO duties, administering and helping to manage pay per click media strategies for clients by understanding and supporting initiatives that will contribute to the goals and success of client campaigns for all business units. This position is also responsible for photography duties using originality, talent, and imagination to produce the desired results of items by consulting with individuals making photographic requests to attain goals as determined by the projects’ needs.

Key Responsibilities

  • Perform daily account management of pay per click accounts on Google AdWords, Yahoo, Bing, and other search platforms for all business units.
  • Assist in maintenance and monitoring of keyword bids, account daily and monthly budget caps, impression share, quality score and other important account metrics.
  • Assist in the management of Display network placement lists on AdWords and through other contextual advertising platforms.
  • Support the generation of new paid search campaigns, ad groups, and accounts and aid in the creation of new paid search marketing ads and initiatives.
  • Keep pace with search engine and PPC industry trends and developments.
  • Monitor and administer web analytics dashboards, reports and key reporting tools.
  • Communicate to team and management on project development, timelines, and results.
  • Regularly performs thorough keyword research and recommendations.
  • Monitor redirects, click rates, bounce rates, and other KPI’s.
  • Stay up to date with the latest SEO and digital marketing latest trends and best practices.
  • Knowledge of HTML, CSS.
  • Good time-management skills and ability to fulfill projects by pre-set deadlines.
  • Carry out a large variety of photography and editing assignments including apparel and hard goods, location, studio, portrait, and any other content types as needed.
  • Coordinate and schedule photographic assignments to ensure the brand guidelines are followed and use best judgment in selection of equipment/lighting and proper style is adhered to (i.e., flat, on form, and/or lifestyle).
  • Edit down for each assignment including retouching.

The Person

The successful candidate will possess excellent verbal and written communication skills, as well as being exceptionally innovative and creative.  He/she must be able to handle multiple requests and details simultaneously, while promptly responding to inquiries to ensure expectations are met.  This person will take initiative, seek out the appropriate sources needed to reach goals, and enjoy working in a close team environment.   This person will also possess an effective understanding of the latest Engagement and how to apply them in marketing.

Qualifications

  • Experience in Search Engine Marketing (SEM), Seach Engine Optimization (SEO), and Paid Search (PPC).
  • Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools.
  • Experience working with popular PPC ad platforms (AdWords, Yahoo, Bing).
  • AdWords / Bing certification a plus.
  • BS/BA degree preferred.
  • Proficiency in MS Excel, PowerPoint, Word, and Adobe.
  • A diverse portfolio showcasing the ability to work with and photograph a wide range of subject matter, including but not limited to portraiture, retail photography using flat, form and life style shots.
  • Strong verbal communication skills to ensure work meets brand guidelines and client criteria/expectations
  • Superior organizational and time management skills
  • Creative “eye” and can intuitively judge what makes for a great photograph
  • Proficient in lighting and composition
  • Strong people skills, including the ability to put people at ease while they are being photographed

Boost Engagement, LLC offers a competitive compensation, 401(k), paid time off and holidays, as well as a comprehensive benefits package.  For confidential consideration, please send your resume to hrd@shumsky.com.

Equal Opportunity Employer

 

Account Administrator

Boost Engagement, LLC is comprised of Shumsky Promotional and Boost Rewards and is recognized as one of the fastest growing women-led businesses by the Women’s Presidents Organization and one of Dayton’s Healthiest Employers. We have been featured in multiple publications: B2B, Dayton Business Journal, and Loyalty 360, among others.

We have an exciting opportunity for an Account Administrator to join our team and help grow our business! The successful candidate will be responsible for supporting national account managers in attaining and onboarding new business and maintaining existing business.

Key Responsibilities

  • Supports sales professionals during meetings with prospective buyers and assists in developing a customer-supplier relationship.
  • Ensures quotes are processed through the quoting process in a timely manner while maintaining project files.
  • Secures and places orders taking into consideration delivery/event dates. Ensures orders are produced and delivered to meet agreed upon in hands dates.
  • Updates order information as well as any customer driven order changes.
  • Serves as vendor / customer liaison through manufacturing process and final delivery of product.
  • Maintains order / project files

The Person 
The successful candidate will possess excellent verbal and written communication skills, as well as exhibit good listening skills, and will enjoy interfacing with people, especially through phone and email. He/she must be able to handle multiple requests and details simultaneously, while promptly responding to inquiries to ensure expectations are met. This person will take initiative, seek out the appropriate sources needed to reach goals, and enjoy working in a close team environment.

Qualifications

  • Bachelor’s Degree plus a minimum of 1 year of customer service, or High school diploma plus a minimum of 3 years of customer service experience, or equivalent combination of education and experience.
  • Excellent verbal and written communication skills
  • Strong office skills to include computers and other office equipment; proficiency with Google docs, MS 
Office (especially Word and Excel), and other software (ERP, CRM, etc.)

Boost Engagement, LLC offers a competitive compensation, 401(k), paid time off and holidays, as well as a comprehensive benefits package.

Equal Opportunity Employer

 

Creative Services Coordinator

Boost Engagement, LLC is comprised of Shumsky Promotional and Boost Rewards and is recognized as one of the fastest growing women-led businesses by the Women’s Presidents Organization.  We have been featured in multiple publications:  B2B, Dayton Business Journal, and Loyalty 360, among others.

We have an exciting opportunity for a Creative Services Coordinator, to join our team and help grow our business!  The successful candidate will be the main coordination point for marketing design of all incoming design projects/jobs and will disburse the work to appropriate resources in support of our internal and external customers. This role will also support various graphic design projects leveraging tools and software to fulfill design need. This role will prioritize jobs based on customer deadlines and assign to appropriate team members along with completing product photography and set up descriptions for key product offerings for customer online stores.

Key Responsibilities

  • Manages design workflow and disseminates work to appropriate internal and external marketing resources. Role will be the coordination point for disbursing production of design work and filters to necessary resources.
  • Assists with the setup of graphic design files based on instructions from internal/external customer and adheres to deadlines.
  • Provides revisions to internal/external customer requests in a timely manner based on feedback.
  • Reviews files for description accuracy and brand consistency based on individual branding guidelines and individual job guidelines.
  • Collaborates with other Marketing Department members on new product launches, corporate branding, and website enhancements and identifies opportunities for improvement.
  • Responsible for overall file server organization to ensure efficient workflow for team.
  • Working knowledge of product photography and editing for overflow projects.
  • Partners with Department Managers on special projects as needed.
  • Edits and validates online store product descriptions and setup details.

The Person

The successful candidate will possess excellent verbal and written communication skills, as well as being exceptionally innovative and creative.  He/she must be able to handle multiple requests and details simultaneously, while promptly responding to inquiries to ensure expectations are met.  This person will take initiative, seek out the appropriate sources needed to reach goals, and enjoy working in a close team environment.   This person will also possess an effective understanding of the latest Engagement and how to apply them in marketing.

Qualifications

  • High school diploma or equivalent plus a minimum of 3 years of experience in graphic design.
  • Must have a working knowledge of screen printing, including color separation and ink usage, 4/C offset printing, spot and 4/C pad printing, vinyl graphics, glass etching, dye-sublimation, photography, and audio/visual recording.
  • Ability to conceive, develop and produce copy for eCommunications, websites, signage, ads, promotional materials, and sales collateral.
  • Excellent verbal and written communication skills
  • Proficient in design and photo-editing software (Adobe Creative Cloud Suite of Applications).  Knowledgeable using Google docs, Microsoft Word, Excel and PowerPoint.  Familiar with Macintosh and PC computer systems.  Basic working knowledge of HTML and CSS and possess a working knowledge of WordPress and web design.

Boost Engagement, LLC offers a competitive compensation, 401(k), paid time off and holidays, as well as a comprehensive benefits package.  For confidential consideration, please send your resume to hrd@shumsky.com.

Equal Opportunity Employer

 

Credit & Collections Specialist

Boost Engagement, LLC is comprised of Shumsky Promotional and Boost Rewards and is recognized as one of the fastest growing women-led businesses by the Women’s Presidents Organization and one of Dayton’s Best Places to Work.  We have been featured in multiple publications:  B2B, Dayton Business Journal, and Loyalty 360, among others.

We have an exciting opportunity for a Credit & Collections Specialist to join our accounting team and help grow our business!  The successful candidate will be responsible for ensuring timely receipt of payment of outstanding invoices to Company’s customers, analyzing customer payment trends and identifying delinquent customers that should be pursued with more extensive collection efforts.

 

Key Responsibilities

 

  • Maintains accounts receivable via collection efforts and recommends adjustments.
  • Releases all orders from hold.
  • Completes periodic – weekly, bi-monthly and monthly – batch billing.
  • Reviews customer statements for accuracy and highlights past due balances.
  • Receives customer credit applications and completes associated exploration of credit history and creditworthiness.
  • Prepares and administers sales tax adjustments.
  • Prepares monthly reports, including A/R Summary and Prebill Credit Reports.
  • Verifies and sets up new customer accounts.
  • Prepares and administers sales tax adjustments.
  • Processes credit card payments.
  • Makes outbound collection calls and sends outbound collection letters
  • Confers with representatives of our shipping carriers and credit processors and supplies proofs of delivery when needed.
  • Provides trade references for company customers.
  • Processes 1099’s and establishes new vendor setups.
  • Updates and maintains function-specific processes.
  • Acts as a backup to the Billing Clerk and Accounting Clerk, as necessary.

 

The Person

 

The successful candidate will possess extensive and thorough knowledge of accounting concepts and procedures, coupled with the ability to read, analyze, and interpret a wide variety of business-related forms, reports, and documents.  The person will also possess strong interpersonal and supervisory skills, exceptional analytical and problem-solving abilities, excellent verbal and written communication skills, as well as proven project management skills.  He/she must be able to handle multiple requests and details simultaneously, while promptly responding to inquiries to ensure expectations are met.  This person will take initiative, seek out the appropriate sources needed to reach goals, and enjoy working in a fast-paced, high energy, and close team environment.

 

Qualifications

  • Associate’s degree in Accounting or related field plus a minimum of 2 years related experience or an equivalent combination of education and experience.
  • Proficient in the operation of standard office equipment, computer, fax, copier, and calculator; proficient in utilizing automated accounting systems; proficient with Google docs and Microsoft Suite of Software (Word, Excel, PowerPoint, etc).

Boost Engagement, LLC offers a competitive compensation, 401(k), paid time off and holidays, as well as a comprehensive benefits package.

Equal Opportunity Employer

 

Customer Care Specialist

Boost Engagement, LLC is comprised of Shumsky Promotional and Boost Rewards and is recognized as one of the fastest growing women-led businesses by the Women’s Presidents Organization.  We have been featured in multiple publications:  B2B, Dayton Business Journal, and Loyalty 360, among others.  Adding to Dayton’s value, we pride ourselves on progressive hires and have a consistent track record of promoting within – come let us help you grow!

We have an exciting opportunity for a Customer Care Specialist to join our team and help grow our business!  The successful candidate will be responsible for serving as the primary business contact for the end user; providing excellent customer service to accounts, as well as representing client needs and goals within the organization to ensure quality; anticipating and understanding the end user’s needs and offering responses and solutions; and creating credibility, building strong relationships, and earning the end user’s trust.

 

Key Responsibilities

  • Interacts directly with customers and vendors either by telephone, electronically or face-to-face providing quality customer care with each interaction; responding promptly and courteously & clearly to customer inquiries.
  • Deals with any problems or queries that an end user may have (order status, return/exchange, lost/broken or incorrect merchandise, password reset, web navigation or site questions).
  • Keeps track of multiple client specific program parameters.
  • Manages order process through invoicing (backlog management).
  • Processes vendor invoicing (AV processing) and resolves errors.
  • Provides administrative assistance to the Operations Manager in report preparation, metric tracking, reporting and root cause analysis of customer service inquiries
  • Enters orders for stock, backorder and MTO items as identified by Inventory Specialist.
  • Expedites orders through the manufacturing process to ensure accuracy, proofing of artwork, timely delivery and invoicing. Works with Inventory Specialist to resolve any production issues & is primary liaison with vendor, Shumsky Distribution Center and other internal departments to resolve any production issues/questions.
  • Assists Inventory Specialist, as needed, with other SKU maintenance and SKU updates as needed (i.e. pricing updates, closeout/discontinue items, etc).

 

The Person

The successful candidate will possess excellent verbal and written communication skills, as well as exhibit good listening skills, and will enjoy interfacing with people, especially through phone and email.  He/she must be able to manage difficult customer situations with tact and diplomacy and handle multiple requests and details simultaneously, while promptly responding to inquiries to ensure expectations are met.  This person will take initiative, seek out the appropriate sources needed to reach goals, and enjoy working in a close team environment.

Qualifications

  • High school diploma or GED plus a minimum of 3 years of customer service experience or equivalent combination of education and experience.
  • Working knowledge of customer service principles and practices based on past work history.
  • Excellent customer service skills including face-to-face, telephone and email communications.
  • Excellent, professional verbal and written communication skills (including correct use of grammar in business writing and speaking).
  • Experience effectively handling multiple time requests and managing details simultaneously.
  • Tact, diplomacy, and a clear, courteous manner when dealing with customers both internally and externally
  • Proven experience to effectively manage customer and staff relationships, promptly responding to queries, ensuring promises are kept and managing client expectations.
  • Ability to read and interpret documents such as factory catalogues, factory order acknowledgements, order forms.
  • Ability to write routine correspondence to customers.
  • Ability to communicate well with customers and factories.
  • Excellent written and verbal communication skills.
  • Works well in a team environment.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Ability to deal with problems involving several variables in a variety of situations.

Boost Engagement, LLC offers a competitive compensation, 401(k), paid time off and holidays, as well as a comprehensive benefits package.  For confidential consideration, please send your resume to hrd@boostengagementllc.com.

Equal Opportunity Employer

 

Customer Success Manager

Boost Engagement, LLC is comprised of Shumsky Promotional and Boost Rewards and is recognized as one of the fastest growing women-led businesses by the Women’s Presidents Organization and one of Dayton’s Great Places to Work!  We have been featured in multiple publications:  B2B, Dayton Business Journal, and Loyalty 360, among others.

We have an exciting opportunity for a Customer Success Manager to join our team and help grow our business!  The successful candidate will be supporting Account Executives in attaining and onboarding new business as well as maintaining and growing existing accounts.  Additionally, this role is responsible for keeping a focus on both sales and margin, while ensuring the specific needs of the customer are met.

Key Responsibilities

  • Ensures success of onboarding new customer accounts by supporting the account executive in proposal generation, presentation materials, product sourcing, vendor negotiation, project management, and tracking and expediting shipments.
  • Manages and develops assigned accounts to ensure maximum profitability and customer satisfaction via tactics such as new idea presentation, effective product sourcing, and cost containment.
  • Supports the account executive in the generation and delivery of program reviews for key customers.
  • Secures and places orders taking into consideration delivery/event dates and customers’ budget requirements. Ensures orders are produced and delivered to meet agreed upon in hands dates.
  • Ensures that quotes are processed through the quoting process in a timely manner.
  • Develops and maintains quote and project files.
  • Communicates preliminary order information as well as any customer driven order changes/updates to Account Administrator/Account Manager/Customer Service Representatives for processing.
  • Collaborates with Account Administrator/Account Manager/Customer Service Representative throughout the order process to ensure timely and accurate production of order.
  • Travels to industry trade shows and customer locations as needed.

 

The Person

The successful candidate will possess excellent verbal and written communication skills, as well as exhibit good listening skills, and will enjoy interfacing with people, especially through phone and email.  He/she must be able to handle multiple requests and details simultaneously, while promptly responding to inquiries to ensure expectations are met.  This person will take initiative, seek out the appropriate sources needed to reach goals, and enjoy working in a close team environment.

Qualifications

  • Bachelor’s degree in Business or equivalent combination of education and experience plus 3 years of experience in customer service, sales, marketing, and account management.
  • Ability to handle multiple projects and details simultaneously
  • Tact, diplomacy, and a clear, courteous manner when dealing with customers and vendors
  • Display professionalism and a high level of business acumen.
  • Basic sales skills.
  • Ability to demonstrate effective negotiation and closing techniques.

Boost Engagement, LLC offers a competitive compensation, 401(k), paid time off and holidays, as well as a comprehensive benefits package.  For confidential consideration, please send your resume to hrd@shumsky.com.

Equal Opportunity Employer

 

Project Manager

Boost Engagement, LLC is recognized as one of the fastest growing women-led businesses and one of Dayton’s Great Places to Work!  We have been featured in multiple publications:  B2B, Dayton Business Journal, and Loyalty 360, among others.

We have an exciting opportunity for a Project Manager to join our team and help grow our business!  This role will be responsible for working closely with all of the functional areas of the Company in regards to projects driven by our mission and vision. This role has overall responsibility for the successful initiation, planning, design, execution, monitoring, and completion of any given project.

Key Responsibilities

  • Manages aligning the projects with company vision and mission.
  • Manages/leads project teams, both internal and external.
  • Manages outsourced budgets.
  • Manages review and assessment of customer needs to initiate the projects.
  • Manages and creates customer Statements of Work.
  • Defines, scopes, coordinates, and supports the implementation projects.
  • Manages all aspects of assigned projects concurrently from initiation through closure.
  • Owns and mitigates project risks.
  • Communicates progress, status and issues to project champions and business leaders
  • Identifies and implements new business processes to improve organizational performance.
  • Manages customer contract reviews and edits.
  • Creates Service Agreements, Addendums, and other contracts as requested.
  • Creates and manages contract templates.
  • Manages storage and organization of signed customer contracts.
  • Develops and implements clauses into contracts that are in the best interest of the company.

The Person

The successful candidate will possess excellent verbal and written communication skills, as well as exhibit good listening skills, and will enjoy interfacing with people, especially through phone and email.  He/she must be able to handle multiple requests and details simultaneously, while promptly responding to inquiries to ensure expectations are met.  This person will take initiative, seek out the appropriate sources needed to reach goals, and enjoy working in a close team environment.

Qualifications

  • Bachelor’s degree in Business or related field plus a minimum of 2 years of experience in planning and/or management, or equivalent combination of education and experience degree.
  • Ability to plan, schedule, & lead meetings with internal as well as external clients.
  • Document and communicate clearly and regularly to the internal project team, Executive team, and external clients.
  • Create and manage project budgets.
  • Must be detail oriented and possess strong organizational skills.
  • Strong communication and interpersonal skills.
  • Self-starter, independent with strong problem solving skills
  • Successful track record in managing projects.
  • Excellent client-facing skills.
  • High attention to detail with ability to synthesize information.
  • Excellent task management abilities.
  • Basic understanding of IT technologies: eCommerce, transactional processing.
  • Ability to learn complex systems and business processes
  • Flexibility to change and work with constraints, if needed.
  • Strong process focus, passion for simplification and improvement.

Boost Engagement, LLC is an Equal Opportunity Employer and adheres to an alcohol- and drug-free workplace.  All candidates must be 18 years of age and pass a pre-employment drug screen.  For confidential consideration, please send your resume to hrd@shumsky.com.

 

Warehouse Manager

Boost Engagement, LLC is recognized as one of the fastest growing women-led businesses and one of Dayton’s Great Places to Work!  We have been featured in multiple publications:  B2B, Dayton Business Journal, and Loyalty 360, among others.

We have an exciting opportunity for a Warehouse Manager to join our team and help grow our business!  This role will be responsible for managing the day-to-day distribution operations (i.e. receiving, picking/packing, shipping, inventory management, safety and logistics) of the Shumsky Warehouse: working closely with all business functions to understand their service needs, and implementing logistics solutions to drive improved efficiency and effectiveness of operational practices while also providing consistent excellent customer service.

Key Responsibilities

  • Strategically manage warehouse including all warehouse staff and drives quality standards and continuous improvement in compliance with company’s policies and vision.
  • Oversee receiving, warehousing, distribution and special project operations.
  • Liaison & primary point of contact for 4th Street personnel, responsible to attend project meetings & other 4th Street meetings; understand warehouse roles/responsibilities for all projects & plan/coordinate warehouse resources as appropriate.
  • Ensure efficient space utilization & physical condition of warehouse.  Coordinating any maintenance requests (building or equipment with HR/Facilities).
  • Initiate, coordinate and enforce optimal operational policies and procedures including SOP creation and associate cross training for all primary warehouse functions.
  • Adhere to all warehousing, handling and shipping legislation requirements, making any recommendations to management as needed to support these requirements.
  • Maintain standards of health and safety, hygiene and security and certifications.
  • Manage stock control and reconcile with data storage system.
  • Develops Warehouse performance metrics and provides regular reporting, statistics and recommendations for process improvements based on measures on agreed upon timeline.
  • Responsible to schedule & prioritize workload for Warehouse Associates to ensure accurate & timely completion of day to day warehouse requirements and special projects.
  • Responsible to provide special project quotes to Sales for project work to occur in house or through BDS partnership.  Responsible for successful execution & delivery of projects.
  • Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
  • Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Liaison between freight carriers and company.

The Person

The successful candidate will be dependable and able to work in a fast-paced, team-oriented environment where productivity is tracked and multi-tasking is a necessity.  He/she will take initiative in documenting/implementing process improvements.  This person will possess excellent verbal and written communication skills, as well as exhibit good listening skills, and will enjoy interfacing with people.  He/she must be able to handle multiple requests and details simultaneously, while promptly responding to inquiries to ensure expectations are met.

Physical Demands and the Work Environment

She/he must possess the ability to lift up to 50 pounds; to stand and walk for most of the workday; and to perform repetitive movements including, but not limited to, bending, stooping, twisting, and reaching.  The environment is typically comfortable but with regular exposure to factors such as temperature extremes.

Qualifications

  • Associate’s degree (or higher) in Business or related field preferred, and a minimum of 3 years warehouse management experience; or equivalent combination of education and experience.
  • Broad knowledge of material handling, warehouse operations, and transportation systems required.
  • Knowledge of Occupational Safety and Health Administration (OSHA) safety rules preferred.
  • Strong interpersonal skills with an understanding of diverse backgrounds and an emphasis on communication: training, team building, negotiation skills, interdepartmental interaction, and supervision (motivation, directing).
  • Excellent professional verbal and written communication skills (including correct use of grammar in business writing and speaking).
  • Ability to add, subtract multiply, and divide in all units of measure, using whole number, common fractions, and decimals.

Boost Engagement, LLC is an Equal Opportunity Employer and adheres to an alcohol- and drug-free workplace.  All candidates must be 18 years of age and pass a pre-employment drug screen.  For confidential consideration, please send your resume to hrd@shumsky.com.

 

Submit a resume for future openings

Our progressive organization is always looking for energetic candidates! Please submit a resume to be held on file and considered for future openings.

Successful candidates will possess excellent verbal and written communication skills, as well as exhibit good listening skills, and will enjoy interfacing with people.  For all existing positions, he/she must be able to handle multiple requests and details simultaneously, while promptly responding to inquiries to ensure customer expectations are met.  Successful candidates take initiative, seek out the appropriate sources needed to reach goals, and enjoy working in a close team environment.

Boost Engagement, LLC offers a competitive compensation, 401(k), paid time off and holidays, as well as a comprehensive benefits package.  For confidential consideration, please send your resume to hrd@boostengagementllc.com.

 

Email Your Resume To: hrd@boostengagementllc.com

Equal Opportunity Employer

Compensation and Benefits

We offer a competitive compensation, 401K, paid time off and holidays, as well as a comprehensive benefits package.

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